This page will be updated with program changes for each of our offices. Last updated: March 30, 2020.

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March 25, 2020

Dear Friends,

In just a short time, daily life has been disrupted by COVID-19, altering how we interact with our neighbors and how our churches, schools, and workplaces operate. During this unprecedented time, dedicated Catholic Charities staff and volunteers have been proud to continue serving the most vulnerable of our neighbors.

Last week, we issued a statement pledging to continue providing our much-needed services to the community as long as were able to do so in an environment which was safe for our volunteers, clients, and staff. As the situation developed, and North Carolina counties began to issue “stay-at-home” orders, we came to the decision to protect the safety of all involved by solely providing services that can be conducted via telephone. As a result, we will temporarily suspend all food pantry operations across the Diocese of Raleigh.

This decision was not made lightly. We felt that this step was necessary to allow agency leadership time to collaborate with community partners and medical professionals. Our goal is to evaluate current processes, implement new systems that ensure safe environments for all, closely monitor the developing COVID-19 situation, and reopen these vital services as soon as possible.

Catholic Charities will continue to distribute financial assistance over the phone in offices where this is an existing program. Any additional services that can be conducted remotely will also continue. We encourage you to check our website (www.CatholicCharitiesRaleigh.org/covid19) for a regional listing of available programs and services. The suspension of Catholic Charities food pantry services will not affect the operations of Oak City Cares.

Please know that Catholic Charities is immensely grateful for the ongoing support of the community and is honored to serve the people of central and eastern North Carolina. We ask that you continue to pray for the health of the afflicted, their families, and the healthcare professionals who care for them.

Sincerely,
Lisa Perkins
Executive Director

Albemarle Region

Available Services

  • Emergency Assistance Services
    • All in person appointments have been cancelled and current clients are being notified.
    • Clients will continue to be assisted by phone.

Suspended Services

  • Distribution of food gift cards

Cape Fear Region

Available Services

  • Disaster services
    • No in person meetings. Phone calls will still be returned.
    • Existing clients will be served using phone and email communications.
    • Electronic referrals from partner agencies are still being accepted and reviewed.
  • Immigration:
    • No in person appointments.
    • Services will be conducted by phone and email only.

Suspended Services

  • Emergency Assistance Program:
    • Food pantry, Diapers and Formula, Baby clothing

Fayetteville Region

Available Services

  • Disaster Services
    • No in person meetings. Phone calls will still be returned.
    • Existing clients will be served using phone and email communications.
    • Electronic referrals from partner agencies are still being accepted and reviewed.
  • Immigration Services
    • No in person appointments.
    • Services will be conducted by phone and email only.
  • Clinical Counseling
    • By appointment only.

Suspended Services

  • Food Pantry
  • Parenting Classes
  • Clothing Closet
  • Tax Assistance

New Bern Region

Available Services

  • Disaster and Emergency Assistance
    • Walk-in hours in the New Bern Office are cancelled.
    • For parish-based assistance, please contact the local parish for updates to services.
    • All interactions with clients will be conducted by phone.
    • Electronic referrals from partner agencies are being accepted and reviewed
  • Senior Pharmacy Program
    • In-person voucher pick-ups are suspended.
    • Vouchers for clients will be sent directly to our partner pharmacies, allowing clients to go directly to the pharmacy to receive their prescriptions.

Suspended Services

  • None

Newton Grove Region

Available Services

  • Counseling
    • By appointment only.

Suspended Services

  • None

Piedmont Region

Available Services

  • Reverend Joseph G. Vetter Family Enrichment Center
    • Case management and financial assistance services will only be provided over the phone. For assistance, please call 919-286-1964 or email Elena.Cesin@ccharitiesdor.org.
  • Centro La Comunidad (Burlington)
    • By appointment only, no walk-ins.  Call 336-222-6868 for an appointment.
    • Por cita solamente.  Llame al 336-222-6868 para hacer cita.
  • Immigration Services
    • No in person appointments.
    • Services will be conducted by phone and email only.

Suspended Services

  • Durham Community Food Pantry

Raleigh Region

Available Services

  • Centro para Familias Hispanas
    • By appointment only.
  • Counseling
    • By appointment only.
  • Support Circle
    • By appointment only.
  • Immigration Services
    • No in person appointments.
    • Services will be conducted by phone and email only.

Suspended Services

  • Catholic Parish Outreach Food Pantry

Tar River Region

Available Services

  • Disaster services
    • No in person meetings. Phone calls will still be returned.
    • Existing clients will be served using phone and email communications.
    • Electronic referrals from partner agencies are still being accepted and reviewed.
  • Immigration Services
    • No in person appointments.
    • Services will be conducted by phone and email only.

Suspended Services

  • Food Pantry
  • Parenting Group
  • Hispanic Women’s Group
  • Clothing Closet

Pray

We ask for your prayers for those who have been infected with the Coronavirus, families caring for the ill, and the medical professionals who are working tirelessly to save lives.

Donate

Catholic Charities continues to provide financial assistance to families in certain offices by connecting with clients over the phone and through email. We also know that the needs of the community continue to grow and will last for an extended time. Your financial support will help us to serve the families we can right now, and help families recover in the future.

Volunteer

All in person services have been suspended at this time while we refine procedures to ensure the safety of everyone involved. If you would like to be notified of volunteer opportunities as they become available, use the link below to sign up for alerts.